Clinic Assistant | Up to $3K

Key Responsibilities

• Register patients and manage appointment scheduling efficiently.
• Handle phone calls, WhatsApp enquiries, and general patient correspondence in a professional manner.
• Assist with billing, payment collection, and insurance claims administration.
• Prepare, update, and maintain accurate patient records and medical documentation.
• Dispense medications and explain medication instructions as directed by the doctor.
• Assist the doctor during consultations, examinations, and minor procedures when required.
• Chaperone patients during examinations while ensuring their comfort, dignity, and privacy.
• Coordinate laboratory tests, referrals, and follow-up appointments.
• Manage and monitor inventory of medications and medical supplies.
• Maintain clinic cleanliness and ensure smooth day-to-day operations.
• Deliver excellent customer service and attend to patient enquiries promptly and professionally.

Requirements

• Minimum GCE ‘N’ / ‘O’ Levels, NITEC, or Diploma in Healthcare, Nursing, or a related field.
• Prior experience in a clinic, hospital, or customer service environment is advantageous
• Good communication and interpersonal skills, with the ability to engage patients professionally and empathetically.